Privacy policy.

Last updated 25 Jan 2023

To provide you with an outstanding user experience, Cooks Coffee Company (“CCC”, “We” or “Us”) is committed to ensuring that all your information is safe, and we are transparent about how we collect, store and process. In collecting your personal information, we will comply with the New Zealand Privacy Act 2020 (“Privacy Act”) and the European Union’s General Data Protection Regulation (“GDPR”) where applicable.

This privacy statement further details how we collect, use, and store your personal information.

Use of personal information

We will only use personal information provided to us for the purpose of:

  • administering, evaluating, and improving the site

  • improving our services

  • responding to your feedback and information provided in forms

  • conducting user surveys if you registered to participate

Storage and deletion of your information

If you provide personal information, it is held securely by CCC and will not be retained once the insights have been documented and is no longer needed.

It may be shared with our subsidiaries(Esquires Coffee and Triple Two Coffee ) to the extent necessary for them to answer specific inquiries or to work on special projects with us.

Statistical Information and Cookies

We use Google Universal Analytics and Squarespace Analytics to collect statistical information about your visit to help us improve the site. This information is aggregated and does not identify you personally. It includes:

  • your IP address

  • the search terms you used

  • the pages you visited on our site and the links you clicked on

  • the date and time you visited the site

  • the referring site (if any) from which you clicked through to this site

  • your operating system, for example Windows, MacOS

  • the type of web browser you use, such as Chrome, Internet Explorer or Mozilla Firefox

  • other things like your screen resolution and the language setting of your browser.

Our site generates persistent session cookies (that is, they have an expiry date and are removed on that date) for the purpose of monitoring site usage.

The cookies do not collect personal information. You can disable them or clear them out of your web browser without affecting your ability to use the site.

Links

This website may contain links to other websites. These links are meant for your convenience only. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information.

This privacy policy applies solely to information collected by this website.

CONTACTING US

If you have any concerns about how CCC manages your personal information, you can contact us info@cookscoffeecompany.com.