2021 Annual Report
POSITIVE TRENDS OFFSET BY COVID-19 IMPACT
• Covid-19 impact on trading was significant in all markets during the year and led to delays in the store development and opening program.
• The Covid-19 impact in all markets applied throughout the year in line with respective government-imposed measures. The revenue declines were somewhat offset by various levels of government support packages that somewhat mitigated the full impact.
• A number of store openings and other development activities were delayed due to the various government restrictions and other Covid-19 impacts.
• Trading was positive in periods when the stores were able to trade and a number of stores were able to adapt and revise their model to the new operating procedures but this was not possible for other stores that due to their location or licencing were not able to operate effectively.